Refund policy

Return & Refund Policy

We have a 30-day return request window, which means you have 30 days after receiving your item to contact us regarding any issues with your order.

Refund Policy (Important)

Refunds are not allowed under normal circumstances.
A full refund will only be processed if the product is defective, damaged, or incorrect upon arrival.

Damages, Defects, or Incorrect Items

Please inspect your order immediately upon reception. If the item is defective, damaged, or you received the wrong product, contact us right away at oa2278747@gmail.com
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Once the issue is verified, we will process a full refund using your original payment method.

Returns

Returns are not accepted unless the item is confirmed to be defective, damaged, or incorrect.

Items must be unused, in their original condition and packaging, and include proof of purchase.

To report an issue, contact us at oa2278747@gmail.com
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Returns sent without prior approval will not be accepted.

Exceptions / Non-Returnable Items

The following items are not eligible for return or refund, unless defective or damaged:

Perishable goods (food, flowers, plants)

Custom or personalized items

Personal care products (beauty, hygiene items)

Hazardous materials, flammable liquids, or gases

Sale items and gift cards

Exchanges

We do not offer direct exchanges.
If your item is defective or incorrect, please contact us and we will resolve the issue accordingly.

European Union (EU) Customers

If your order is shipped to the European Union, you must notify us within 14 days of receiving the item if it is defective, damaged, or incorrect.

Refunds will only be issued for verified defective, damaged, or incorrect items.

Contact Us

For any questions or to report an issue, contact us at:
📧 oa2278747@gmail.com